Shipping policy
Last Updated: June 2026
Thank you for shopping with XXFLOWER.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully confirmed.
Orders are not processed, shipped, or delivered on weekends or U.S. public holidays.
If we experience a high volume of orders, processing times may be extended slightly. In such cases, customers will be notified by email.
Shipping Coverage
We currently ship to addresses within the United States only.
Shipping Methods & Delivery Time
We use Ground Shipping (Land Transportation) for all orders.
Estimated Shipping Time
- Order Processing Time: 1–2 Business Days
- Transit Time: 3–7 Business Days
Total Estimated Delivery Time: 4–9 Business Days
Please note that delivery times are estimates and may vary depending on carrier operations, weather conditions, peak seasons, holidays, or other unforeseen circumstances.
Shipping Fees
We charge a flat shipping fee of USD $5.99 per order.
At this time, free shipping is not available.
Shipping fees will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear in the carrier's system.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
XXFLOWER is not responsible for delays, delivery failures, or lost packages resulting from incorrect or incomplete shipping addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact us immediately at:
Email: claralinlinye@gmail.com
We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Shipping Delays Due to Public Health Events
While we strive to deliver all orders within the estimated timeframe, shipping carriers may occasionally experience delays due to public health events, pandemics, government restrictions, labor shortages, severe weather, or other factors beyond our control.
As a result, delivery times may be longer than estimated. We appreciate your patience and understanding should such delays occur.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: claralinlinye@gmail.com
Payment Verification
To protect against fraudulent transactions, some orders may require additional payment verification before shipment.
If additional verification is required, our customer support team may contact you via email. Processing and shipping times may be extended until verification is completed.
XXFLOWER reserves the right to cancel and refund any order that cannot be successfully verified.